Contact Us
Whether you have a question about one of our reviews, want to flag an update, or simply need to point us in the right direction, we are glad to hear from you. This page explains the best way to reach the Fastest Payout Casinos team and what to expect when you do.
Get in Touch by Email
The most reliable way to reach us is by email. Send your message to [email protected] and a member of the editorial team will get back to you. We aim to respond to all enquiries within 48 hours on working days.
To help us reply as quickly as possible, please include a short subject line that describes your query — for example, "Review correction" or "Partnership enquiry". That way your message reaches the right person first time.
What You Can Contact Us About
- Review accuracy: If you believe something in one of our casino write-ups is out of date or incorrect, please let us know. We take editorial accuracy seriously and will investigate promptly.
- Site feedback: Suggestions for new casinos to review, features you would find useful, or general feedback on how the site works.
- Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for guidance and links to independent help organisations.
- Editorial or commercial enquiries: Questions about how we work, our review methodology, or potential commercial arrangements. For context on how we operate, see our About Us page.
- Terms and legal matters: Queries relating to the use of this site should first be checked against our Terms and Conditions.
What We Cannot Help With
We are an independent comparison and review site. We are not affiliated with the casinos we cover, and we cannot access your account, process withdrawals, override casino decisions or resolve disputes on your behalf. For any account-related issue, you will need to contact the casino's own customer support team directly.
If a casino is not responding to a complaint, the appropriate escalation route depends on where that casino is licensed. Our full guide to non Gamstop casinos covers licensing and how to pursue a complaint through the relevant authority.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| Review correction or factual query | Within 48 hours |
| General feedback or suggestions | Within 48 hours |
| Commercial or editorial enquiries | Within 3 working days |
We do not operate a live chat service. Email remains the single point of contact for all enquiries.
A Note on Our Editorial Independence
Fastest Payout Casinos earns revenue through commercial relationships with some of the casinos listed on this site. That does not affect the content of our reviews or the order in which sites appear — rankings are based on editorial criteria, and commission does not buy a higher position. If you have a concern about how a specific review was produced, email us with the details and we will look into it.
We are committed to keeping our content accurate and up to date. Reader feedback is one of the most useful ways we find errors before the next scheduled review cycle, so we genuinely welcome corrections.